Last Updated: 2024/11/01
Welcome to Captain Home Limited (“Captain Home,” “we,” “us,” or “our”). We are dedicated to safeguarding your personal data and complying with the relevant laws of Hong Kong, including the Personal Data (Privacy) Ordinance (Cap. 486). This Privacy Notice explains what information we collect, how we use it, and under what circumstances we may share it when you interact with our websites, applications, or related services (collectively, the “Services”).
By using our Services, you agree to the data practices described in this Privacy Notice. If you have any questions or concerns, please see our contact details at the end.
1. Who We Are
We operate as Captain Home Limited, headquartered in Hong Kong:
Mailing Address
UNIT 501, 5/F., BELGAIN BANK BLDG
NO.721-725 NATHAN RD
Hong Kong
2. Types of Data We Collect
1. Data You Provide Directly
• Account Registration: Personal details like your name, email address, telephone number, and other contact information when you sign up.
• Payment Information: Billing address and payment details handled through external payment processors (we do not store full payment card details ourselves).
• Communication Records: Any personal information included in messages or requests you send to us.
• Uploaded Content: Files, images, or other data you may choose to share through our Services (e.g., logbook entries).
2. Data We Collect Automatically
• Technical Information: IP addresses, device and browser types, operating system details, and unique device IDs.
• Usage Details: Which pages or features you access, time spent, and navigation patterns within the Services.
• Location Data: General location inferred from IP address or more precise data if you grant permission (used for features like flight log entries).
• Cookies & Similar Technologies: Small files stored on your device to remember preferences, analyze site usage, and provide personalized content.
3. Data from External Sources
• Third-Party Services: Information from partners such as aviation organizations or analytics platforms.
• Public Platforms: If permitted by law, we may use publicly accessible information to supplement our records.
3. How We Use Your Information
We collect and process your personal data for the following reasons:
• Service Delivery: Provide our core Services, maintain functionality, and address technical issues.
• Security and Fraud Prevention: Monitor for suspicious activities and protect our users and systems from malicious acts.
• Enhancements and Customization: Improve the user interface, develop new features, and tailor your experience.
• Communications: Send important updates about your account, respond to inquiries, and offer promotional messages if you opt in.
• Compliance: Meet our legal obligations under Hong Kong law and cooperate with requests from local authorities when required.
4. Legal Basis under Hong Kong Law
We process personal data according to Hong Kong’s Personal Data (Privacy) Ordinance and other applicable regulations. We ensure data handling is lawful, fair, and transparent, with practices like obtaining consent where required, collecting only what is needed for specified purposes, and storing it securely.
5. Sharing & Disclosure of Data
We respect your privacy and only disclose personal information when appropriate:
• Service Providers: We may engage trusted partners for hosting, analytics, payment processing, or customer support. These parties are contractually obligated to handle your data responsibly.
• Legal Requirements: We may disclose information if compelled by Hong Kong courts, government agencies, or other legal processes, and as necessary to protect the rights or property of Captain Home or our users.
• Business Restructuring: Should our company undergo a merger, acquisition, or sale of assets, personal data may be transferred to relevant third parties under strict confidentiality agreements.
• At Your Direction: We may share data with third parties if you explicitly request or consent to such sharing.
We do not sell or rent your personal data to unaffiliated companies for direct marketing.
6. International Transfers
While Captain Home Limited is based in Hong Kong, some of our service providers or systems may operate in other jurisdictions. By using our Services, you acknowledge and consent that your personal data may be transferred, processed, and stored outside your country of residence. In all cases, we strive to maintain safeguards to protect your information.
7. Data Security & Retention
7.1 Security Measures
We use reasonable physical, electronic, and organizational measures designed to protect your personal data against unauthorized access, loss, or misuse. However, no system can be entirely foolproof.
7.2 Retention Period
We store your personal information only as long as necessary to achieve the purposes described in this Notice or to satisfy our legal obligations. Once data is no longer needed, we take steps to securely delete or anonymize it.
8. Your Privacy Choices
1. Access & Corrections: Under Hong Kong’s Personal Data (Privacy) Ordinance, you may have the right to request access to or correction of your personal data.
2. Promotional Emails: Opt out of marketing communications at any time by following the “unsubscribe” link in emails or contacting us.
3. Cookie Management: Adjust your browser settings to reject or accept certain cookies. Note that refusing some cookies may impact the functionality of our Services.
9. Children’s Privacy
Our Services are not aimed at minors under the age of 16. We do not knowingly collect or store personal data from children under 16. If you believe we have unintentionally collected a child’s personal data, please contact us promptly so we can remove it.
10. Updates to This Privacy Notice
We may occasionally revise this Privacy Notice to align with changes in our business practices or legal requirements. Any material updates will be communicated through our Services or via email. The most recent version will be indicated by the “Last Updated” date at the top.
11. Contact Us
If you have questions about this Privacy Notice or wish to exercise any applicable rights, feel free to contact us:
Captain Home Limited
UNIT 501, 5/F., BELGAIN BANK BLDG
NO.721-725 NATHAN RD
Hong Kong
Email: [email protected]
Thank you for trusting Captain Home Limited with your personal data.